Privacy Policy
Last updated: October 22, 2026
1. Introduction
SAI USA Inc. ("we", "us", "our", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Information You Provide
- Name, email address, and contact information
- Payment and billing information
- Account login credentials
- Event preferences and interests, including the name, mobile number and email you give us when you tap “I’m Interested” on an event, together with the event and city you chose
- Comments, feedback, and communication data
2.2 Automatically Collected Information
- IP address and browser information
- Device information and operating system
- Pages visited and time spent on site
- Referral sources and navigation patterns
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information to:
- Process ticket purchases
- Send order confirmations and event updates
- Respond to customer inquiries and support requests
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
- Send promotional emails (with your consent)
- Analyze usage patterns and trends
4. Sharing Your Information
4.1 Third-Party Service Providers: We may share information with vendors who assist us with payment processing, hosting, analytics, and customer support.
4.2 Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
4.3 No Sale of Data: We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement industry-standard security measures including SSL/TLS encryption, secure data storage, and regular security audits. However, no method of transmission over the internet is 100% secure.
6. Cookies and Tracking
We use cookies and similar technologies to run the site, keep you signed in, remember preferences, and (only with your permission) analyze site usage and measure and personalize our advertising. When you first visit we ask for your choice, and you can change it at any time using “Cookie Preferences” in the footer. For the full list of cookies, what they do, and how long they last, see our Cookie Policy. You can also control cookies through your browser settings.
7. Your Rights
7.1 Access: You have the right to request access to your personal information.
7.2 Correction: You can request correction of inaccurate information.
7.3 Deletion: You may request deletion of your information, subject to legal retention requirements.
7.4 opt-out: You can opt out of marketing communications at any time.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If we become aware of such collection, we will delete the information.
9. International Data Transfers
Your information may be processed and stored in the United States and other countries. By using our services, you consent to such transfers.
10. Changes to This Policy
We may update this Privacy Policy periodically. Your continued use of our services indicates acceptance of the updated policy.
11. Contact Us
For privacy-related questions or to exercise your rights:
SAI USA Inc.
Email: privacy@saiusainc.com
Website: saiusainc.com